All Store Policies
     
  Discounts:

Students, Veterans (both retired and active), and Seniors are entitled to a 20% off retail discount

Wholesale and Re-Sale pricing is also available.

For appropriate pricing and complete details please contact us.

 

Phone
Toll Free -         (866) GO EJUVA (463-5882)
International - (909) 496-3252

Fax Number -    (760) 231-8747
Mail
Ejuva 2117 Timneh Ct.
Oceanside, CA 92057 USA
Email Addresses
info@ejuva.com charles@ejuva.com




For those that know they will be cleansing more than once, or those that want to cleanse as a group we offer the following: Buy 2 Body Cleanse Kits, get a third Cleanse for free!!!

(to better serve you we also offer drop shipping, this means you do not have to accept all your kits at once. This both keeps the kits out of you way and keeps them fresh. We can ship them on a as you need them basis. However, multiple shipments may increase your shipping fees.)


Processing Your Order
Usually your order will ship by the next business day, however, we cannot guarantee this will occur due to numerous reasons beyond our control. If you would like to know if we are in stock and your ETA please call us at 909 496 3252.

Wholesale Bundle shipping policies:
Your bundle order will determine your wholesale pricing. We offer 3 different levels of Wholesale pricing, 30%, 40% and 44% off Retail. After purchasing your bundle, and selling your bundle you do not have to re-order anymore bundles to receive your discount. I.E. if you ordered 10 kits you will receive 40% off retail. Once you run out of those kits you do not need to order 10 more kits to receive your discount. You may order as few as one and still receive your 40% discount.

Drop shipping policies for Multiple Addresses or Shipments Spread out over a Period of Time:
To better serve you we offer drop shipping. You are not required to accept your entire bundle purchase. We can drop ship your orders for you, this both keeps the kits fresh and out of your way. However, Drop shipping may increase the shipping price you were originally charged when you purchased your bundle.

Return Policy:
In an effort to give customers the freshest ingredients possible we do not make the kits until you order them. Our products are not sitting around in plastic containers under Florescent lights hoping someone will buy them sometime in the near future. As such, If for any reason you change your mind and wish to return your product/products you have 30 days from date of
purchase to do so under the following guidelines: The products must be unopened and unused. You will be charged a 20% re~stock fee and you must call our office at 909 496 3252 to get a return authorization number before sending it back. Any products containing Moflora must be sent back by Express shipment only or return will be refused.

note - There are no refunds on downloadable products.

Regarding All International Orders -
If for any reasons the product is refused or destroyed by either client or Customs, client is responsible for all fees associated with the order including but not limited to shipping there, shipping back and the 20% restock fee. Client is responsible for any and all taxes and duties imposed by customs.

Privacy policy:

Ejuva is a spam free zone.

Ejuva will not use your information for any purpose, without your permission, except as set forth in this privacy policy.

This privacy statement discloses the privacy practices for www.ejuva.com. At Ejuva, we want to demonstrate our commitment to your privacy. We believe that promoting and strictly adhering to fair information practices build customers' trust and confidence using the Internet and helps to secure our future online.

This privacy policy discloses the following information:

* What personally identifiable information of yours is collected from you through the web site

* The organization collecting the information

* How the information is used

* With whom the information may be shared

* What choices are available to you regarding collection, use and distribution of the information

* The kind of security procedures that are in place to protect the loss, misuse or alteration of information under control

* How you can correct any inaccuracies in the information.

If you feel that Ejuva is not abiding by its posted privacy policy, please contact us by:

Email: info@ejuva.com

Phone: 909 496 3252

Postal Mail: 2117 Timneh Ct Oceanside, Ca- USA



Your confidence that we abide by our privacy policy is very important to us.

Information Collection and Use:

Ejuva is the sole owner of the information collected on this site.

We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Ejuva collects information from our customers at several different points on our website.

Ordering:

We request information from the customer on our order form. Here a customer must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers orders. If we have trouble processing an order, this contact information is used to get in touch with the customer. Ejuva's website is secure and hackers can not access your private information.

Cookies:

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie while on our site will only be used to link to personally identifiable information at your request. For example, saving your personal details in a cookie when you place an order so you don't have to re-enter them the next time you visit the site. Cookies allow us to tailor our site to better match your interests and preferences. Most Internet browsers allow you to erase cookies from your computer hardrive, block all cookies, or require a warning before a cookie is stored. Please Note: Cookies must be enabled on this site or our shopping cart will not remember what has been added to it.

We may also automatically collect and store: technical information when you connect to our site that is not personally identifiable, such as name of the domaine and host from which you access the Internet; the Internet Protocol ("IP") address of the computer you are using, the browser software you are using, your operating system, and the time, date, and/or the Internet site from which you linked directly to our site. We use this information only as aggregate data to determine the number of visitors to various sections of our site, to ensure the site is working properly, and to help make our site more useful. We do not use it to track or record information about individuals.

Sharing:

Ejuva uses a bank to process credit cards for customer orders. Our bank does not retain, share, store or use personally identifiable information for any secondary purposes.

Links:

This web site may contain links to other sites. Please be aware, in the event that you choose to visit other sites via the links on our site, Ejuva is not responsible for the privacy practices of such other sites.

We encourage our customers to be aware of when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies solely to information collected by this web site.

Surveys & Contests:

From time-to-time our site requests information from customers via surveys or contests.

Participation in these surveys or contests is completely voluntary and the customer, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, or age level).

Contact information will be used to notify the winners and award prizes.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Contact or survey information may also be used for marketing purposes, but only if you give your express permission to do so via a checkbox on the survey or contest application form.

Special Offers:

Existing customers may occasionally receive information on products, services, special deals, or a newsletter. Out of respect for the privacy of our customers we present the option to not receive these types of communications. Please see our choice and opt-out option below.

Correction/Updating Personal Information

If your personal information changes (such as your postcode), or if you wish to be removed from our database, you can correct, update or remove your personal data by sending an email to: info@ejuva.com

Choice/Opt-out:

Our customers are given the opportunity to 'opt-out' of having their information used for purposes not directly related to filling their order at the point where we ask for the information. Our order form has an opt-out mechanism so customers who buy a product from us, but don't want any marketing material, can keep their email address off of our lists. We also supply an unsubscribe option at the bottom of every e-mail that we send.

Customers who no longer wish to receive newsletters or promotional materials from us may opt-out of receiving these communications by emailing Ejuva at: info@ejuva.com

Notification of Changes:

If we decide to change our privacy policy, we will post those changes on this page so our customers are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify customers by way of an email. Customers will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Please contact us with any questions you have about our products. If you would like us to contact you, or if you want to request more information about our company or products, please take a second to fill out our contact form below.

 

For those with Medical/ Dietary questions or concerns, Please Contact Dr. Partito N.D. Directly :  charles@ejuva.com

Phone
Toll Free -         (866) GO EJUVA (463-5882)
International - (909) 496-3252

Fax Number -    (760) 231-8747
Mail
Ejuva 2117 Timneh Ct.
Oceanside, CA 92057 USA
Email Addresses
info@ejuva.com charles@ejuva.com


 



* These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to
diagnose, treat, cure or prevent any disease.


 
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*Regarding all international orders - Ejuva reserves the right to send the packages via USPS

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